Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website or use our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you use our services, we may collect personal details such as your name, email address, phone number, and billing address.
• Payment Information: For transaction purposes, we may collect payment details (e.g., credit/debit card information) through secure, third-party payment gateways.
• Technical Information: We collect information about your visit to our website, such as IP address, browser type, device type, and browsing behavior, through cookies and other tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

• To deliver and manage the services you’ve requested.
• To communicate with you about our services, including booking confirmations, reminders, and follow-up on completed work.
• To process payments and send invoices.
• To improve and personalize your experience on our website.
• To send you marketing communications (with your consent).

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share information with trusted third-party providers who assist us in delivering our services, such as payment processors or subcontractors.

We may also disclose your personal data if required by law, for example, to comply with a subpoena or legal process.

4. Data Security

We take the security of your personal data seriously and employ a variety of security measures to protect it, including encryption, firewalls, and secure servers. However, no data transmission over the internet can be 100% secure, and we cannot guarantee the security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how visitors use our site. You can choose to disable cookies in your browser settings, but this may limit your ability to fully access certain features of our website.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal data (subject to legal obligations).
• Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review the privacy policies of any third-party sites before providing them with your personal information.

8. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions or our Privacy Policy, please contact us:

📧 Email: repairs@wrpmltd.co.uk
📞 Phone: 0113 5327670 
🏠 Address: 548 Broad Lane, Leeds, LS28 6PA